Frequently Asked Questions

Still have questions? Here are a few things guests often ask before booking with Mibnb.

Booking & Locations

  • Is it better to book direct?

    Yes. Booking directly through mibnb.com.au gives you our best flexible direct rate, instant confirmation and direct support from our local team. Our direct flexible rates are always equal to or better than comparable flexible rates on Airbnb and Booking.com.

  • Where are your properties located?

    Mibnb properties are located across central Geelong and near key destinations including the CBD, waterfront, University Hospital Geelong and Deakin University Waterfront Campus. Compare all Mibnb properties to choose the location that best suits your stay.

  • Are your stays suitable for families or workers?

    Yes. Mibnb offers self-contained studios and 2 and 3-bedroom homes for families, professionals, contractors, project teams and small groups. For work-related or extended stays, explore our corporate accommodation in Geelong.

Your Stay

  • What's included in the stay?

    All Mibnb properties include WiFi, linen, towels and self-catering facilities. Avoca Place, York Street and Alexandra Avenue have full kitchens and private laundry facilities, while Admiral Place studios have private kitchenettes and no on-site laundry. Please see the individual property page for full details.

  • Is parking included?

    Parking is available at all Mibnb locations. Avoca Place has secure off-street parking, Alexandra Avenue has a private garage, each Admiral Place studio has a dedicated on-site car space, and York Street includes complimentary double garage parking for up to two vehicles, depending on their size.

  • Is there Wi Fi?

    Yes, all properties include complimentary Wi Fi for your stay.

  • Is linen and towels provided?

    Yes, all stays include fresh linen and towels for your convenience.

Check-in & Support

  • What time is check-in and check-out?

    Check-in is from 3 pm and check-out is at 10 am. We understand that travel plans can vary, so please feel free to reach out if you require flexibility and we will do our best to accommodate your needs where possible.

  • How does check-in work?

    We offer simple self check-in for all our properties. You will receive clear instructions prior to arrival, including your unique access code for keyless entry, so you can check in at a time that suits you, with no need to meet anyone in person.

  • What if I need help during my stay?

    Our team is here to assist you at every stage of your stay. Whether you have a question before arrival or need support during your stay, simply reach out via message and we will respond promptly to help.

House Rules

  • Do you allow parties or events?

    No, parties or events are not permitted at any of our properties. We aim to provide a comfortable and respectful environment for all guests and neighbours.

  • How many guests can stay?

    Each property has a maximum guest capacity, which is clearly listed on the individual listing. Please ensure your booking reflects the correct number of guests.

  • Are pets allowed?

    Pets are only permitted at selected properties. Please refer to the individual listing for pet-friendly options and any specific house rules.


    All Mibnb properties welcome guests travelling with certified assistance animals (including guide dogs) in line with applicable regulations.


    We kindly ask guests to inform us in advance so we can ensure the property is appropriately prepared. Assistance animals must be house-trained, supervised, and not cause damage or disruption during the stay.

  • Do you have security cameras on the property?

    Yes. For guest safety and property security, our properties may have CCTV cameras installed in external or shared common areas only. There are no cameras inside the property or in any private spaces.

Policies & Extras

  • Is cleaning included?

    Yes, each property is professionally cleaned prior to your arrival and after your departure to ensure a high standard. For longer stays, additional cleans can be arranged on request. We simply ask that guests leave the property in a reasonable condition.

  • Do you offer long term stays or discounts?

    Yes. Weekly and extended stays are available across Mibnb properties, subject to availability. For business travel, project work or longer assignments, view our corporate accommodation in Geelong or contact us directly to discuss your dates.

  • What is your cancellation policy?

    Cancellation policies vary depending on the booking platform and property. Please refer to your booking confirmation or listing for full details.